GDPR Privacy Policy

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GDPR Privacy Policy

CMA Office GDPR Privacy Policy

At Inda Service, safeguarding your information is our priority. This Privacy Policy outlines the collection, storage, and utilization of your data when you interact with us. Effective from 22nd February 2020, this policy governs our practices.

TABLE OF CONTENTS

  • Summary
  • Our Contact Information
  • Your Visit to Our Website
  • Your Use of Our Website
  • Marketing Communications
  • Information Obtained from Third Parties
  • Disclosure and Additional Uses of Your Information
  • Information Retention Duration
  • Security Measures for Your Information
  • Transfers of Your Information beyond the European Economic Area
  • Your Rights Concerning Your Information
  • Changes in Our Privacy Policy
  • Childrens Privacy

Summary

  • Data Controller: CMA Office
  • How We Collect Your Information: We gather information when provided by you—such as when you contact us, make purchases on our website, complete registration forms, add or rate locations, post blogs, or sign up for newsletters. Additionally, we collect data from your website usage, utilizing cookies, and occasionally from third parties like mailing list providers.
  • Information We Collect: This includes your name, contact details, social media information, payment details like credit or debit card information, IP address, data from cookies, details about your device (e.g., device and browser type), website usage patterns (such as viewed pages, time of visit, clicks), geographical location based on your IP address, company/business name (if applicable), VAT number (if applicable), as well as engagement and transaction history.
  • How We Use Your Information: Primarily for administrative and business purposes—to communicate with you, process orders, enhance our business and website, fulfill contractual obligations, advertise goods and services, analyze website usage, and comply with legal obligations.
  • Disclosure to Third Parties: User information may be shared with partners for specific content/events where users have registered. Other disclosures are made as necessary to operate our business, to service providers, to fulfill contracts, or when required by law to enforce legal rights.
  • Do We Sell Your Information: No, at CMA Office, we do not sell data. However, when you register or sign up for specific content, your registration data may be shared with sponsors and partners. Instances include event registrations, webinar signups, or whitepaper downloads. We're transparent about any information shared with third parties.
  • Retention of Your Information: We retain your data no longer than necessary, considering legal obligations, consent, contract fulfillment, or our legitimate business interests. Specific retention periods are detailed in our information retention section.
  • Security Measures: Your information is secured using appropriate technical and organizational measuresstored on secure servers, with data transfers encrypted using Secure Sockets Layer (SSL) technology. Access to your information is strictly provided as needed.
  • Use of Cookies and Similar Technologies: We employ cookies and related technologies for website functionalities and analytics. For more details, please refer to our cookies policy.
  • Transfers of Your Information Outside the European Economic Area: Using our website may involve the transfer of your information beyond the European Economic Area. We prioritize personal data and ensure adequate safeguards, such as third-party compliance with the EU-U.S. Privacy Shield.
  • Profiling Usage: Profiling helps us understand our users better, utilizing web and marketing analytics, targeted advertising, and delivering personalized user experiences.
  • Your Rights Regarding Your Information: You have various rights, including access, correction, deletion, restriction, data portability, objection, consent withdrawal, and the right to lodge a complaint with a supervisory authority
  • Sensitive Personal Information: We do not collect what is commonly referred to as 'sensitive personal information'.

Our details

If you have any inquiries regarding this Privacy Policy, please reach out to the data controller.

The data controller for our website is:

CMA Office
ECOMWEST LTD - 2,
Frederick Street Kings Cross,
London, WC1X 0ND, UNITED KINGDOM
 +44 7492 173941
 +44 7412 369792

You can contact the data controller using the above details or by sending an email to [email protected]

When You Visit Our Website

We adhere to this section and the segment titled "Disclosure and additional uses of your information" when collecting and utilizing information from website visitors.

Web Server Log Information

Our website is hosted by a third-party server called CloudFlare, Inc. You can review their privacy policy here: CloudFlare Privacy Policy

The server automatically logs your IP address when you access our website, along with additional visit details such as pages accessed, requested information, date and time of the request, your access source (e.g., referring website or URL), and your browser version and operating system.

Use of Website Server Log Information for IT Security Purposes

We collect and store server logs to ensure the security of our network and IT infrastructure, aiming to maintain the integrity of our server and website. This includes analyzing log files to detect and prevent unauthorized access, distribution of malicious code, denial of service attacks, and other cyber threats by identifying unusual or suspicious activities.

We do not attempt to identify you from the information collected via server logs unless investigating suspicious or potential criminal activities.

Legal basis for processing: Compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation) - We are obliged to implement suCMAble technical and organizational measures to ensure adequate security in our information processing.

Legal basis for processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) - We have a genuine interest in utilizing your data to ensure network and information security.

Use of Website Server Log Information to Analyze Website Use and Enhance Our Website

Information from server logs aids us in understanding how users interact with our website and its features. This analysis includes the number of visits, unique visitors, visit time, location, and users' operating systems and browsers.

We leverage this data to enhance our website, adapting information, content, and structure based on user engagement patterns and the duration spent on specific pages.

Legal basis for processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) - We aim to improve our website for users, adapting to their preferences to better fulfill their needs and preferences.

Cookies

Cookies serve as data files sent from a website to a browser, recording user information for various purposes.

On our website, we utilize various types of cookies—essential, functional, analytical, and targeting cookies. Further details on our cookie usage are available in our cookies policy.

You have the option to reject some or all cookies by adjusting your browser settings or using a cookie control tool. However, this may limit your ability to fully utilize our website or its features. For more information about cookies and instructions on adjusting your browser settings, kindly visit www.allaboutcookies.org or refer to our cookie policy.

When You Contact Us

We collect and employ information from individuals contacting us, following this section and the part labeled "Disclosure and additional uses of your information."

EMAIL

When you email us using the displayed email address on our website, we gather your email address and any additional information provided in the email (like your name, telephone number, and the content in any signature block).

Legal basis for processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) - We aim to enhance our website for users and understand their preferences to better meet their needs.

Legal basis for processing: Necessary to perform a contract or take steps at your request before entering into a contract (Article 6(1)(b) of the General Data Protection Regulation) - If your message relates to us providing goods or services at your request, we process your information accordingly.

Enquiry Forms

When utilizing an enquiry form, we collect your personal details and match them with existing information on record. Typical information collected includes your name, contact details, time, date, and the specific form completed.

If mandatory information on our contact form isn't provided, the form cannot be submitted, and we won’t receive your enquiry.

Legal basis for processing: Our legitimate interests - We seek to enhance our website and understand user preferences to better cater to their needs.

Messages via our contact form might be stored outside the European Economic Area on our contact form provider’s servers.

PHONE

We use cookies for the following purposes:

Legal basis for processing: Our legitimate interests - We aim to improve our website to meet user preferences and needs.

Legal basis for processing: Necessary to perform a contract or to take steps at your request before entering into a contract - When your message concerns us providing goods or services at your request, we process your information accordingly.

POST

If you contact us via post, we collect any information provided in your postal communications.

Legal basis for processing: Our legitimate interests - Enhancing our website and understanding user preferences to better meet their needs.

Legal basis for processing: Necessary to perform a contract or take steps at your request before entering into a contract - If your message relates to us providing goods or services at your request, we process your information accordingly.