Shipping Policy

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Shipping Policy

CMA Office Shipping Policy

At CMA Office, we ensure prompt processing of all orders and IDP applications within two (2) hours upon receipt of your complete documentary requirements. Urgent Processing orders are handled within twenty (20) minutes, expediting the standard 2-hour processing time. Upon approval of the IDP application, our automated system immediately dispatches the digCMAl IDP copy via email.

For Printed IDP Bundle Orders, please allow up to 3 business days for printing and fulfillment due to shipping constraints resulting from the COVID-19 pandemic. Your tracking number will be provided within 3 business days after placing the order.

The estimated transit or delivery time displayed during checkout depends on your shipping country. Please note, all delivery times are approximate estimates provided by our couriers and mailing services facilCMAting document delivery. Below is a summary of available shipping methods and their corresponding transit times:

Standard Postal Mailing Service Delivery Times
Delivery times vary by country, as detailed below:

  • United Kingdom: 5-8 business days
  • United States: 5-10 business days
  • Australia: 5-10 business days
  • Canada: 5-10 business days
  • Thailand: 5-8 business days
  • For other countries, delivery times may range from 5 to 20 business days

If your tracking details show no movement or you suspect your package is lost, reach out to us via our customer service channels. Although we strive to assist you with shipping issues, please understand our limited visibility once the order is no longer in our warehouse.

Should there be a missed delivery timeline, connect with us through our 24/7 chat hotline or this Link for further assistance. Kindly refer to our Refund Policy and Money Back Guarantee for relevant information.

Please visit our Refund Policy and Money Back Guarantee for related information.